Returns & Exchanges Policy

Oreazon.com offer returns and exchanges for items within 30 days from the date of delivery. If you need to return an item, please contact us here to submit your request.
 
The return and exchange policy is valid for all our products and for all countries in the world.
 

No need to return

At Oreazon, we understand that sometimes issues may arise with your purchase, and we strive to make the return process as convenient as possible. That's why we offer a "No Need to Return" policy for certain circumstances, which means you don't have to physically return the item to us.
You don't need to  RETURN  your items back since it will take your valuable time. Just provide detailed information and photos of the items you received to let us resolve your problem.
The only action you need to take is to make sure that your product is eligible for our exchange/return policy below and to contact us at: https://oreazon.com/pages/contact-us-oreazon
 

Restocking fee
 No fee

Return shipping fees

 - For defective products: No fee
 - For customer remorse: No fee

 - For all Products meet the eligibility criteria for support listed below: No fees

 

Return of your purchase is permitted ONLY when the goods delivered fall under the following criteria:
  1. The merchandise you receive is faulty - damaged - fractured - unable to function correctly
  2. Missing - lost items from your order
  3. The item received is incorrect (size, color, or custom)
  4. The product is not what you expected or not as described by our descriptions
  5. The product received has visible defects with the print, blurred, or out of place.
  6. You have changed your mind and no longer desire the item.
Apart from the reasons mentioned earlier, here are additional factors that may prevent you from receiving a return within 30 days or a replacement order:
  1. Request a return after a 30-day full return warranty
  2. You intend to request a modification to the size, color, or customization of the item  received
  3. You have selected  incorrect size, address, product, or custom information, among other things.
  4. The product has incurred damage  as a result of improper use, mishandling, or insufficient maintenance.

 Products that are eligible for the return policy.

  • Products meet the eligibility criteria for support listed above.
  • Products are requested for return within 30 days from the date of delivery.

 

 
 
Paypal: 3 to 5 business days
Credit card: Up to 10 business days

 
After confirming that your products are eligible for our exchange/return policy, You will receive a refund or a replacement resent to your address within 7 business days.  You do not need to resend the package back.
 

*NOTE:

Products returned without our verification are ineligible for support. Wish you sympathize.

 

You only receive a replacement that has the same or higher price than the returned item.