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Refund and Replacement Policy

30 days money back guarantee
Oreazon.com offer refunds and exchanges for items within 30 days from the date of delivery. If there are any problems, please contact us here to submit your request. if 30 days have passed since the date of delivery, you will not be offered a refund and/or exchange of any kind.
 
The refund and exchange policy is valid for all our products and for all countries in the world.
 

Restocking fee
 No fee

Return shipping fees

 - For defective products: No fee
 - For customer remorse: No fee

 - For all Products meet the eligibility criteria for support listed below: No fees

No need to return

 you don't have to physically return the item to us ( see return policy HERE).

 
Refund of your purchase is permitted ONLY when the goods delivered fall under the following criteria:
  1. The merchandise you receive is faulty - damaged - fractured - unable to function correctly
  2. Missing - lost items from your order
  3. The item received is incorrect (size, color, or custom)
  4. The product is not what you expected or not as described by our descriptions
  5. The product received has visible defects with the print, blurred, or out of place.
  6. You have changed your mind and no longer desire the item.
Apart from the reasons mentioned earlier, here are additional factors that may prevent you from receiving a full refund within 30 days or a replacement order:
  1. Request a refund after a 30-day full refund warranty
  2. You intend to request a modification to the size, color, or customization of the item  received
  3. You have selected  incorrect size, address, product, or custom information, among other things.
  4. The product has incurred damage  as a result of improper use, mishandling, or insufficient maintenance.
 
HOW TO REQUEST A REFUND OR REPLACEMENT?
Please make sure your product is eligible for the return policy at Oreazon.com

 

 

STEP 1: Contact Us HERE                                                                                              

STEP 2: Please provide a detailed description of the issue you encountered, accompanied by a photograph of the item you received or a photo of the shipping label.

STEP 3: Obtain our support once your ticket has been received by the Customer Service department.
 
Once we issue your refund, it takes additional time for your financial institution to make funds available in your account. Refer to the following table for more details.
 
 
Paypal: 3 to 5 business days
Credit card: Up to 10 business days

After making your purchase, you have 6 hours to cancel the order. Please submit a cancellation request here, your order will be canceled and you will receive your money back to the card you used to make your payment. Once 6 hours have passed, Oreazon refuses to support order cancellation or order modification requests.

Above are all of our Refund policy, if you still have any questions regarding to refund policy, please contact Customer Support Team for shortly response and support.